Direct Engineering Communication
Developer Support & Feedback
Direct line to the DSP development team behind La Llorona and Carbon Fiber Plugins.
Official Direct Line
support@cfplugins.io
Direct Engineer Inbox · Typical Response Time: < 24 Hours
Fix & Patch
Bug Reports & DAW Glitches
Encountered an audio dropout, UI freeze, or host DAW compatibility issue? We patch reported bugs quickly.
- Host DAW & exact plugin format (VST3 / CLAP)
- Audio buffer size & sample rate (44.1k, 48k, 96k)
- Steps to reliably reproduce the glitch
Shape The Future
Feedback & Feature Ideas
Your production workflow dictates our engineering roadmap. Tell us what psychoacoustic features you need next.
- New room archetype algorithms & impulse responses
- Modulation routing & automation suggestions
- DSP psychoacoustic engines for upcoming plugins
Account & Keys
Licensing & Machine Tokens
Need help authorizing an offline studio machine or retrieving past product downloads and receipts?
- Machine token (
.dt) offline authorization - Order lookups & registered account recovery
- Cross-platform installer access
Self-Service Portal & Tools
Instant tools for license authorization and installer downloads.